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LionShieldAI

We work out where AI pays in your business, then build it.

Here after our email? Welcome. This is the right place.

Have you ever paid capable people to do work nobody designed for them?

You hired them for their judgment. Their week went to chasing, copying and checking.

We automate the work nobody wants to do, in every part of a business.

We write for owner-led US firms of roughly 20 to 1,000 people.

Read our letterAsk for a first conversation

A short letter from us

Dear reader,

Here is what we do, in plain words.

Most firms have good people doing work nobody designed for them. A project manager rewrites the same proposal at night. A buyer spends Tuesday chasing suppliers by phone. Someone in HR checks license dates in a spreadsheet. A service team answers "where's my order?" all morning.

None of them were hired for that. They do it because someone has to.

We look at a week in your business and find those jobs. Then we build the help that takes them off people's desks. It drafts, checks and warns. A person approves every message before it goes.

We'll also tell you where AI won't pay. Sometimes the fix is a checklist or a clear owner, not a build.

If this sounds like your week, write to us. One of our co-founders will reply and suggest a first conversation. It's free, takes about an hour and needs no access. Bring your whole list.

Yours sincerely,
The co-founders

Twelve kinds of work nobody designed a job around

Two from each department.

  • Sales

    The proposal you've written ten times already

    As it is: The best past answer is somewhere. Finding it takes longer than starting again, so someone starts again at night.

    As it could be: A first draft arrives the day the request does, built from proposals you've won.

    Senior people edit instead of write.

    Construction · Accounting and tax · Staffing

    Read the proposal example
  • Sales

    The quote you promised, still unsent

    As it is: A client was told "by Friday". Friday went. Nobody chased, because it seemed small.

    As it could be: Promises in your sent mail, and quotes owed to you, are watched together. Overdue ones reach you early.

    Clients never wait twice for the same thing.

    Insurance agencies · Construction

  • Operations

    The delivery you learn is late on the day you need it

    As it is: The supplier knew last week. Nobody asked, so the crew waits.

    As it could be: Every open order is checked against its promised date. Slips reach the buyer early.

    Time to act, instead of time to apologise.

    Manufacturing · Distribution · Construction

    Read the supplier example
  • Operations

    The client email buried under the night's mail

    As it is: A client asked for something urgent at 11 p.m. By morning it sits under forty alerts.

    As it could be: An early read lifts the few emails that need you to the top, before you sit down.

    The urgent reply goes first.

    Staffing · Wealth management

  • HR

    The license that lapsed while the person kept working

    As it is: Expiry dates live in a spreadsheet nobody opens until a client asks.

    As it could be: Each person's papers are tracked, and renewal reminders are drafted well ahead.

    Every shift you bill is one you can stand behind.

    Home health · Staffing · Construction

    Read the credentials example
  • HR

    The same HR question, answered for the tenth time

    As it is: Holiday rules, benefits, payroll dates. Each answer interrupts the one person who knows.

    As it could be: Routine questions get a drafted answer from your own handbook, for HR to approve.

    Your HR lead gets whole afternoons back.

    Manufacturing · Home health

  • Customer service

    Forty "where's my order?" calls before lunch

    As it is: Only operations can see status, so service rings the warehouse for every answer.

    As it could be: Answers are drafted from live order data. Delay notices are drafted before customers ask.

    Operations works without interruption.

    Distribution · Manufacturing · Construction

    Read the order status example
  • Customer service

    Papers owed by the same clients every year

    As it is: Reminders arrive looking automated, so the late clients ignore every one.

    As it could be: Each late client gets a short note in a staff member's own voice, ready to approve.

    The season begins with the papers in.

    Accounting and tax · Insurance agencies

  • Finance

    Overdue invoices nobody wants to chase

    As it is: Asking a client for money feels awkward, so it waits until the month is over.

    As it could be: Each overdue account gets a polite reminder drafted at the right moment, for approval.

    Cash comes in sooner, without awkward calls.

    Construction · Staffing · Accounting and tax

  • Finance

    Sign-offs that wait for your one free hour

    As it is: A payment run, a discount and a finished draft all wait on you. Nobody likes to nudge.

    As it could be: One short list of everything waiting on you, oldest first, each with what it needs.

    Ten quiet minutes, and the queue is clear.

    Construction · Marketing agencies

  • Marketing

    Good work nobody ever writes up

    As it is: Finished projects would make strong examples. Nobody has time to write them.

    As it could be: Each finished job becomes a short draft write-up from your own files, ready to edit.

    Your best work keeps winning new work.

    Construction · Manufacturing

  • Marketing

    Happy clients nobody asks to say so

    As it is: Clients say thank you on the phone. Nobody asks them to say it in public.

    As it could be: When a job closes well, a short request is drafted for the account owner to send.

    More clients speak up for you.

    Home health · Wealth management

Where we find this work

  • ConstructionBids drafted from past projects. Windows chased before the framers arrive.
  • ManufacturingBar stock confirmed a week ahead of the shift that needs it.
  • Wholesale distributionCustomers told about a late container before they call.
  • StaffingLicenses and tests tracked for every person on the roster.
  • Home healthCaregivers cleared before the scheduler books them.
  • Accounting and taxAdvisory proposals written in hours once the season ends.
  • Insurance agenciesProducer licenses and education credits tracked state by state.

Perhaps your week has these in it

A proposal rewritten at 10 p.m. from an old file.

A buyer on hold with a supplier for the third time.

A spreadsheet of license dates nobody quite trusts.

Forty calls asking where an order is.

Each one is a capable person doing a job nobody designed.

Four examples, written out in full

Each is one of a family.

i.

A first-draft proposal desk

For firms that win work with written proposals. It drafts each one from the proposals you've already won with.

What you gain: senior people edit instead of write.

Read it in full

ii.

A late-order early warning

For firms waiting on many supplier orders. It chases each one before its date and reports what's slipping.

What you gain: you hear about a late delivery in time to act.

Read it in full

iii.

A credential expiry watch

For firms whose people need papers to work. It tracks every required document and chases renewals early.

What you gain: nobody works on a lapsed license.

Read it in full

iv.

An order status desk

For firms whose customers keep asking where things are. It answers from live data and warns before they ask.

What you gain: customers stop chasing, and operations gets its day back.

Read it in full

What it's worth, in your own figures

Pick one kind of work from the list above. Count the hours it takes each week, and the people doing it.

Multiply by their hourly cost and by the working weeks in your year. That's what the job costs you now.

Here is what replaces the chasing.

Open orders · this morning

204 open orders

On track183
Not yet acknowledgedChase emails drafted.10
Confirmed lateThree hold up customer orders this week.7
Received shortDiscrepancy notes drafted.4

A buyer sends every message.

Three things we hold to

  • The hard part is knowing where it pays. The build comes after.
  • We'll tell you when AI is the wrong answer, plainly and early.
  • What we build drafts and warns. People decide.

How we look at a business

Your people spend their week on the work that needs them.

Write to us, and we'll find an hour

The first conversation is with one of our co-founders. It's free and takes about an hour.

It needs no access and no preparation. Bring your whole list.

Leave your name and work email below. We'll write back with a time.

A person reads every note and replies, usually within one working day.